Customer Care

The Customer Care online programme aims to provide learners with an understanding of customer service and the …

STUDENTS ENROLLED

    The Customer Care online programme aims to provide learners with an understanding of customer service and the expectations of customers.

    CPD Value: 1/2 Point

    Cost: £10.00

    Validity of Programme: This programme does not expire.

    Length of Programme: Approximately 1 hour.

    Programme Information

    • This programme covers:
    • What is customer service?
    • Image and branding
    • Teamwork
    • Complaints

    Assessment Criteria: Complete a multiple-choice assessment at the end of the programme.

     

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